Comments on: Why Twitter’s New Design Totally Misses The Mark

By: Ritu B. Pant

Ritu B. Pant — Mon, 09 Nov 2009 04:56:17 +0000

Hi Jimi, I have sent an email. Thanks for the inquiry.

By: Jimi Haze

Jimi Haze — Thu, 05 Nov 2009 08:21:06 +0000

If someone is interested in a consulting session with you, would it be okay to purchase 3-30 minute sessions for a total of $225 instead of 1-90 minute session for $250???

By: jcargoo

jcargoo — Fri, 07 Aug 2009 20:44:02 +0000

With all respect of what you said, I have some remarks to cast:
First twitter.com does not look as a search tool. The layout is absolutely different from the web search tools we know through the web.
Most of users who do not know what this application is will first read this: “Share and discover what’s happening right now, anywhere in the world.” This sentence is enough obvious to give an idea about the tool. The results also of the search you can perform in the site are completely different from the ones we get from a web search engine.
Personally, I have used twitter.com only few times before focusing on other tools like Twitterdeck or DestroyTwitter.

The last thing to add is that this micro-blogging service is not worth all this huge and foolish propaganda especially this stupid manner of people drooling when a new progress bar or a pretty html button are added in the layout. Why? Because the purpose of this tool is surely not to talk about it 1000000 times per day but really to share/exchange interesting things/comments between people and friends.
If the design is changed and it will do several times in the future, so what is the problem?
When you say that people can be confused when discovering twitter.com, me I would say that until this moment, a lot of people over the world do not know what is google.com -the site which is hundreds of millions more useful that twitter.com. They hear about it but don’t know how to handle it.

By: Ravikumar V.

Ravikumar V. — Mon, 03 Aug 2009 05:17:24 +0000

oh God, what is Twitter…. ???

By: fensonism

fensonism — Sun, 02 Aug 2009 13:01:06 +0000

Maybe…just maybe Twitter purposely did that to the design. As we all know, Twitter hasn’t really found out how to make money out of the business and their bandwidth cost just goes up by the day. Probably, confusing users to the service is how they lessen new sign-ups.

By: Twitter’s Redesign and “The Mark” | Distinct UX

Twitter’s Redesign and “The Mark” | Distinct UX — Fri, 31 Jul 2009 16:20:49 +0000

[...] An interesting review of Twitter’s new site design – from the perspective of a content provider of “tweets”: http://ritubpant.com/why-twitt.....-the-mark/ [...]

By: Sandra

Sandra — Thu, 30 Jul 2009 21:01:44 +0000

I agree with you – the focus of the new design means it feels like a search tool. As an existing Twitter user, I almost never go to their homepage anyway as Ian Hendry pointed out. I too use TweetDeck and can search from there if I want.
So most of the people who are going to view this page will be people new to Twitter. I’m not sure that the previous ‘what are you doing…’ captured the power of Twitter in a compelling way, but the new homepage gets even further away….

Interesting how many people say “I was explaining what Twitter is all about…..” in response to someone asking them “What is this thing?”. If your existing users have to explain your product to potential ones then surely you’re doing something wrong.

By: Carlos Marin

Carlos Marin — Thu, 30 Jul 2009 19:51:12 +0000

Besides the new approach, I don’t like the design itself: it doesn’t fit with the rest anymore. Very dark and lost the cleanness and simplicity.

I agree with Loyalv and Ian Hendry. Maybe forcing the click on a “Sign in” button before the login is a strategy to atract attention to that page more than the seconds you just fill the fields and submit: “Look! these are the trends for now. After your logon, talk about it.”. I think that doesn’t bring new users and it’s very annoying for the older ones. Also, I’m in the group of users who use another client and knew about the change by other people.

The concept is nice (real-time news), but the execution is wrong (unless they’re planning a total redesign or expand the customization soon).

By: Ian Hendry

Ian Hendry — Thu, 30 Jul 2009 18:38:03 +0000

I agree Loyalv

Frankly it’s surprising to hear that ANY of the power users commenting are EVER on the Twitter homepage. Most people use third party apps like TweetDeck and if they ever go to the Twitter website itself it’s normally straight to their profile. For the likes of us, the design of the front page is largely irrelevant, hence me reading about it being updated before I’d discovered for myself.

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz

By: Loyalv

Loyalv — Thu, 30 Jul 2009 18:08:45 +0000

I don’t have a problem with the design of a page that I only see once a day for two seconds, but why do I have to click on the login button to get the login field so I can login? It’s a minor thing, but it’s annoying.